Frequently Asked Questions
Below you will find some of our most frequently asked questions and answers.
One thing that sets us apart from the competition is how accommodating we are, so we can create a plan and work with you to ensure a successful move.
Our schedule tends to fill up around the beginning & end of the month so please plan about 2-4 weeks in advance. If we have openings, moves can be done at the last minute but planning ahead ensures that your move falls on your selected day of choice.
Many times, we can move an entire home in one day. It depends on the size of the house, the number of belongings that need moved, and if you want us to provide packing services.
We have a full supply of moving cartons available for purchase. However, our packing services come with very competitive pricing. We also have some cartons that can be provided free of charge or for rent.
We move already packed items all of the time, so it is not a problem. What is ideal is to communicate with our movers what is in the boxes or containers so decisions can be made on whether or not inspection is needed to ensure better packing. It is important to ensure everything is packed properly for liability reasons, even when the customer has done the packing.
If our movers will be packing your belongings, they will pack them from right where they are. You don’t need to move items out of your closets, cupboards, and other areas because this allows the items to stay together and be labeled accordingly. If you are packing your own items, labeling the boxes for our Miami movers can be quite helpful so they know where everything goes once the destination is reached.
Cash, credit card, or check.
It is in your best interest and ours that you are present during the move, although there are times when a third party may represent the customer. Having someone represent you is fine as long as they have the ability to make decisions for you.
For liability reasons, it is not ideal to help the movers load items into the truck.
It is typically up to the moving company to decide the size of truck that will be needed. At All Ways Moving & Storage®, we have 26 foot straight trucks and tractor trailer capabilities. Regardless of how much you need moved, we are able to fully and efficiently accommodate the move.
Yes, we are fully insured and legally allowed to perform moves within Ohio, Pennsylvania, and West Virginia. We have also met insurance, financial, and safety measurers to maintain our federal licensure for interstate moves.
Yes, we offer in-van or third party carrier options for transporting your automobiles. In-van service includes your automobile being transported with your household goods. Third party carrier services includes your automobile being transported in an open-air or enclosed carrier.
While tipping is not required, and is not included in your moving cost, it is greatly appreciated by your moving crew who strives to provide you with the best possible service. You can also express your gratitude by completing your post move review request. Your crew is recognized and financially rewarded for positive customer feedback, or charged back based on negative customer feedback.